1) Map decisions
List recurring decisions: budget, priorities, quality, go/no-go, exceptions.
CASE STUDY — DECISION RIGHTS
Speed up decisions. Stabilize execution.
When “who decides what” isn’t explicit, coordination explodes. Here we formalize ownership + escalation, then install a short cadence that corrects early.
Decision rightsCadenceEscalation
Outcomes (what we aim for / what we measure)
- Fewer decisions that “come back to the table.”
- Less unproductive coordination.
- Faster escalations (before it gets expensive).
- Cleaner roles → less politics.
Scoreboard (fill with real values)
- Reopened decisions per month: ____ → ____
- Avg escalation age (days): ____ → ____
- Meeting hours / week (coordination): ____ → ____
- Cycle predictability (on-time): ____% → ____%
If you can’t measure drift, you pay for it — quietly — through rework and slow delivery.
Method (at a glance)
2) Operable RACI
Minimal RACI: D (Decider), E (Executor), C (Consult), I (Inform).
3) Explicit escalation
Triggers + timeboxes + channel + owner. No more “it depends.”
4) Short cadence + scoreboard
Weekly ritual: risks, decisions, follow-ups — then measure (2–4 metrics).
Proof (editable)
“Decisions became visible. We don’t wait until the end of the cycle to discover problems.”
Leader, multi-team org (anonymized)